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HW Error after Updating

bruuce's Photo bruuce 17 Dec 2013

Hi..

 

I have an original vu+ solo 2. I am using openpli 4 with no issues.. Yesterday, I tried to download 55 updates .. after downloading, the box did FPGA upgrade followed by HW error.

 

I used a new VTI image, same happened... I re-flashed the box with an older openpli (15 Oct) it worked..

I cannot make any updates... There is always a HW error..

 

Please help...

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Rob van der Does's Photo Rob van der Does 18 Dec 2013

This behaviour can be expected from a clone. If it's a genuine box, I would RMA it.
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bruuce's Photo bruuce 18 Dec 2013

Sure 100% it is genuine.. Bought it from the distributor in UAE. what does it mean RMA it ?

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macnuts's Photo macnuts 18 Dec 2013

It simply means "follow your warranty options"...

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Rob van der Does's Photo Rob van der Does 18 Dec 2013

There are several retailers known to be selling the Solo2 clone as genuine.
Could you post a clear picture of the backplate please?
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bruuce's Photo bruuce 18 Dec 2013

This is bought from Dream Multimedia Dubai. Official retailer in the Middle East for Dream Box & Vu+
 
Here is the photo

Attached Files

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ims's Photo ims 18 Dec 2013

Dream Multimedia - dealer for VU+ ? Funny ...

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bruuce's Photo bruuce 18 Dec 2013

Sounds funny but true.. they are the only distributer in the region for:

DreamBox
Inverto
VU+
Cuberevo
Xtrend
Cablecon
TP-Link
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tomek's Photo tomek 19 Dec 2013

Clone (security chip)

photo_3.jpg

 

Genuine box:

Przechwytywanie.png

 

also check attached pdf...

 

source: blackhole forums.

Attached Files

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Rob van der Does's Photo Rob van der Does 19 Dec 2013

This is bought from Dream Multimedia Dubai. Official retailer in the Middle East for Dream Box & Vu+
 
Here is the photo

Going by that photo it's a genuine box indeed.
That means you should start a RMA-procedure if the error keeps popping up using the 12/12 drivers.
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bruuce's Photo bruuce 19 Dec 2013

I have my case now with VU+ Korea.. They asked to receive the box by DHL. They replied in a timely manner with 4 consecutive emails and highly preofessional way of handling this case..

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niko91's Photo niko91 28 Dec 2013

Hi guys

 

Is there a cure for this error without referring to the manufacturer ?

Long  procedures.

 

regards

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niko91's Photo niko91 31 Dec 2013

Are there available images in .nfi format ?

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Trial's Photo Trial 31 Dec 2013

Hi niko91,

try old images. If it works with an old image it is a temporary solution. Sooner or later you have to deal with the problem and your dealer.

 

ciao

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WanWizard's Photo WanWizard 31 Dec 2013

Are there available images in .nfi format ?

 

.nfi is specific for dreamboxes, most others use a USB stick for firmware installations.

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smart56's Photo smart56 1 Jan 2014

there are .nfi not only for dreambox but also for vu solo, vu uno, vu duo, vu ultimo.

there aren't for vu duo2 and vu solo2

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