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I just received a DM7020s and set sat config just the same as my dm500. I have zero in SNR. Settings for dm500 are:

LOF/L: 09750
LOF/H: 11250
Threshold: 11700
Increased voltage: unchecked
12V output on: unchecked ?? (doesn't exist on dm500)

Are there any other considerations to be taken into account? Thanks.

Resolved! it was a switch problem.