11 replies to this topic

[z-control]

Hello
on csat fr, there is 2 channels wich have the same event : commedie and syfy
comedie is wrong

Can you do something ?
TIA

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[doglover]

I took a look in our channels file and both channels are linked to a different source. Maybe the source is wrong.

But could you give us the service reference of both channels pls. This will enable us to more accurately identify the problem.

Willy

[z-control]

Of course !
1_0_1_1FDE_434_1_C00000_0_0_0 Comedie <-- wrong
1_0_19_26AE_45C_1_C00000_0_0_0 Syfy HD

[Calico]

There is exactly the same issue with two other channels from CSAT :

[list]
[*]TF1 or its HD version (good EPG) :[list]
[*]TF1 : 1:0:20B3:432:1:C00000:0:0:0
[*]TF1 HD : 1:0:19:2329:442:1:C00000:0:0:0[/list]
[*]A la carte 9 (wrong EPG : Pay Per View channel) : 1:0:1:23F4:452:1:C00000:0:0:0[/list]

[doglover]

There is exactly the same issue with two other channels from CSAT :
[list]
[*]TF1 or its HD version (good EPG) :[list]
[*]TF1 : 1:0:20B3:432:1:C00000:0:0:0
[*]TF1 HD : 1:0:19:2329:442:1:C00000:0:0:0[/list]
[*]A la carte 9 (wrong EPG : Pay Per View channel) : 1:0:1:23F4:452:1:C00000:0:0:0[/list]

We do not quite understand your question.

But could it be that TF1 and TF1 HD have the correct EPG and the A la Carte channel has TF1 HD epg?

Willy

[z-control]

he means that those 2 channels "TF1" and "A la carte 9" too have the same programme guide, and "a la carte 9 " is wrong

[Calico]

Thank you z-control..
I didn't see how much I could be misunderstanding )

[z-control]

Not possible for comedie and syfy ?

[doglover]

Not possible for comedie and syfy ?

Is this still wrong?

Willy

[z-control]

Those 2 channels have always the same epg like the screenshot in the 1rst post

[doglover]

Sorry,

This change fell in between two chairs.
The error is indeed still in the channels file. We will correct it.

Willy

[z-control]

thanks