61 replies to this topic

[badawi]

Hi Guys,

I have a new genuine DM800se with a pli image (dated15/6).
I have a 89cm dish with a single LNB facing the Hotbird at 13E.

My problem is that I am basically not able to see any channel with a name "Sky *****" (plus other nice cinema and movies channels like nova cinema for instance..) other than Sky Music. I am just not able to get them through scans, I updated the satellites.xml, checked if they are scanned and flagged as data services using dreambox Edit... tried to scan their transponders manually and all I get is 0 services found.

I thought that my BCM tuner is not able to receive DVB-S2 (even though some of the missing transponders are DVB-S), but I checked and I have some DBV-S2 working channels (some of them are HD and working perfectly). The SNR is around 14-15 dBs which is fairly good.

I am really running out of ideas here, and I'd appreciate some fresh perspective on this one... I spent a lot of money on this system and I dont wanna just start swapping elements without a clear direction.

Thanks a lot.

Best Regards,
Karim

[Erik Slagter]

Lookup the frequency and transponder parameters of some of the problematic channels and enter them in the satellite finder to see if you have any reception at all. If that works, do a manual transponders scan. Forget about satellites.xml files and settings packages for now.

[badawi]

I did that, and I am getting a solid 0dB SNR that sometimes shows momentarily spikes that goes very high and then stablizes again at 0dB. I forgot to mention that I observed that most if not all of the problematic transponders are in the higher range of frequencies (post 11xxx).

[littlesat]

Sky Italy changes some transponders a few days ago as far I understand...
Probably you need to scan those transponders manually for the time being, unless our satellite.xml is adjusted to the new parameters.

[Happysat]

For me it was needed to swap my old lnb for a newer better one in order to recieve especially the tp's on higher frequencies (12731 Sky Italy) on Hotbird.

Before i did face the same behavior as TS.

Now all okay with Smart 0.1 Db LNB.

There are more people with problems since the TP dance from last weekend.

Edited by Happysat, 20 June 2012 - 13:57.

[badawi]

11996 V, 12034 V and 12054 H

those 3 transponders are examples of transponders where I am getting 0 services, while I should receive some Sky Cinema and Sports channels. Are they correct?
I doubt that I am scanning old data, but for verification would you kindly give me a reliable source for updates transponders? Thanks

[badawi]

Happysat, thats for replying. I have the same Single Universal TS Smart Titanium Edition LNB. So I guess that the LNB is not the problem then!
What receiver and image do you have? the screens that you posted looks pretty cool

Edited by badawi, 20 June 2012 - 14:25.

[Happysat]

Same as you m8 , dm800se with PLi 2.1 and hd-line-tvpro domica skin (on PLi-feed).

You can check/verify overhere if the settings are correct for the Sky Italy Transponders: http://en.kingofsat....k-skyitalia.php

[badawi]

by the way, I am only receiving around 950 services (video and radio and all..)
something is fundamentally wrong here!

[Robinson]

I am getting a solid 0dB SNR that sometimes shows momentarily spikes that goes very high and then stablizes again at 0dB.

I used to have exactly the same behaviour some time ago when SR value turned out to be incorrect.

[badawi]

I am getting a solid 0dB SNR that sometimes shows momentarily spikes that goes very high and then stablizes again at 0dB.

I used to have exactly the same behaviour some time ago when SR value turned out to be incorrect.

What do you mean? Can you clarify a little bit please as I dont understand. Thanks!

[Erik Slagter]

11996 V, 12034 V and 12054 H

11996V DVB-S2 29900-3/4 8PSK, reception over here is 90%, 12 services
12034V DVB-S 29900-5/6 QPSK, reception 73%, 16 services
12054H DVB-S 29900-5/6 QPSK, reception 71%, 19 services

I can't view them, because they're scrambled, but that's another story.

In other words, it looks like you have the transponder parameters wrong somehow. Please try the the data I mentioned aboved exactly like that using a manual scan.

Edited by Erik Slagter, 20 June 2012 - 18:17.

[Robinson]

What do you mean? Can you clarify a little bit please as I dont understand. Thanks!

Just like Erik says, I suspect at least one of the parameters you are using is wrong, possibly SR (29900) or any of the others.

[badawi]

Guys, thanks all for trying to help.

I promise you that I entered them AGAIN with all the parameters double checked and getting 0 services found.

[badawi]

When I put any of these data in the Sat Finder, I get 0 dB with momentarily spikes every couple of seconds, but it remains at a solid 0 dB. Any ideas?

[Robinson]

If you press MENU and then go to SERVICE INFO, what does it say?
Does it confirm the FEC values listed by Erik?
These values were recently changed by Sky Italia and I'm pretty sure satellites.xml has incorrect entries.

[Erik Slagter]

When I put any of these data in the Sat Finder, I get 0 dB with momentarily spikes every couple of seconds, but it remains at a solid 0 dB. Any ideas?

What value are you talking about, SNR, AGC or BER?

Anyway, it looks like you need to (re-)align your dish, simple as that.

[badawi]

When I put any of these data in the Sat Finder, I get 0 dB with momentarily spikes every couple of seconds, but it remains at a solid 0 dB. Any ideas?

What value are you talking about, SNR, AGC or BER?

Anyway, it looks like you need to (re-)align your dish, simple as that.

Sorry, I am talking about SNR values. On the other transponders I am getting an SNR of 14dBs. I think the dish it aligned properly, or what?

[badawi]

If you press MENU and then go to SERVICE INFO, what does it say?
Does it confirm the FEC values listed by Erik?
These values were recently changed by Sky Italia and I'm pretty sure satellites.xml has incorrect entries.

I do not have any of the channels on these transponders in my list to be able to check the service info as you say. Because whenever I try to scan them I get found 0 services.

[Robinson]

I do not have any of the channels on these transponders in my list to be able to check the service info as you say. Because whenever I try to scan them I get found 0 services.

Well, add them using DreamboxEdit or any other channel list tool.