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DM 500 Password lost. Any help?


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Re: DM 500 Password lost. Any help? #21 jeffphil

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Posted 6 March 2013 - 09:22

Just a warning that many dm500 boxes are locked to prevent people accessing the card sharing info a reflash will destroy all that info
Until The Wheels are off the ground there is still hope


DM500,DM600,DM800HD,VU+ Duo

Re: DM 500 Password lost. Any help? #22 tsubasa

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Posted 7 March 2013 - 03:19

There should be flashing instructions in the PLi Wiki .

http://openpli.org/wiki/DM500install

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Thanks for the help. But somehow When I run DreamUp it is unable to detect the box... will try again.

Re: DM 500 Password lost. Any help? #23 hemispherical1

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Posted 7 March 2013 - 03:58

Try the different COM ports (1,2,3,& 4) & if using a USB to Serial adapter, make sure you installed the adapter's drivers...

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Re: DM 500 Password lost. Any help? #24 wonder4

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Posted 13 March 2013 - 16:47

Hi Hemi,
i am have some issue on my dm500 also, would you like to help? there is no channel to watch, when key in the channel no. nothing come out... as for the software update, i have the same issue, the setup function on the manual need password and this is not given when i bought it. without this cant go into the setup and then software update. i click the link http://openpli.org/wiki/DM500install, cant find which file to download please help

Re: DM 500 Password lost. Any help? #25 WanWizard

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Posted 13 March 2013 - 16:55

If you bought a password protected box, chances are you're using it to watch TV illegally, in which case we don't provide support.

If that is not the case, you can flash the box with the images you can find here: http://openpli.org/download/dm500. Unless your DM500 is very old, do not install the "old-framebuffer" version.

Also, before you do, make sure your box is REALLY a DM500, and not some cheap chinese clone box. Chances are it's not going to work, it might even brick your box...

Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: DM 500 Password lost. Any help? #26 wonder4

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Posted 13 March 2013 - 17:11

Hi Wanwizard,
i have downloaded the file. can you help to explain briefly how to install it? do i need to rename this file? i click the installation, is it using openPLi 3.0? but how to use it? i am new bird ... thanks in advance

Re: DM 500 Password lost. Any help? #27 WanWizard

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Posted 13 March 2013 - 17:31

It's a zip file, so you'll have to unzip it. If you're on Windows, you can just click on the file and the Explorer will open it. It contains a single image file that you need to flash using the procedure in the wiki.

You will not get OpenPLi 3.0. A DM500 is an "old piece of antique", it runs a very basic version of Enigma, which you can't compare to the features on the current hardware. All "generation 1" hardware like the DM500 and the DM7000 have been end of life for years now, so the software is also that old. Don't expect to much of it...

Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: DM 500 Password lost. Any help? #28 wonder4

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Posted 14 March 2013 - 12:01

Hi WanWizard,
thanks. the installation is this one http://openpli.org/wiki/DM500install correct? i dont have the cable, but i can access via the ip address from the web. can do from there? if from the remote control, file, setup, how can check the password since i dont have? thanks

Re: DM 500 Password lost. Any help? #29 WanWizard

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Posted 14 March 2013 - 12:05

The "root.cramfs" method described on that page will allow you to flash the image without a cable. But it something goes wrong, you'll still need the cable to bring the box back to life.

If you don't have the password, you can't connect to the box with ftp, so the cable is the only option.

Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: DM 500 Password lost. Any help? #30 wonder4

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Posted 14 March 2013 - 14:57

Hi WanWizard,
ok, since the cable is the only option. a few questions:
1. what does the crossover cable means? have to buy it? will a 232 connection to usb works? [crossover or null modem cable (where pins 2 & 3 in the cable are crossed over on one end) ]
2. it ask to down these software: which one to download?
Download the latest software here:
Jade Final release for the DM500
Jade Final release for the DM500 (Old Framebuffer)
Jade Final MaxVar for the DM500
Jade Final MaxVar (Old frame buffer)

could you help to explain a bit more for the instruction to use cable until finsh the flash complete?
I just login from the web, i saw there is no any channel list show under TV, that's why when i choose any channel, no response

Re: DM 500 Password lost. Any help? #31 WanWizard

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Posted 14 March 2013 - 15:22

For more info see: http://en.wikipedia....iki/Null_modem.

Some USB-to-Serial devices seem to work fine, other give problems. I have no experience with them (I use an old 486 laptop for this purpose) so I can't give you any advice.

I've already gave you the link to the downloads, which is on the homepage of this website: http://openpli.org/download/dm500/. The Jade releases are from years ago, and no longer online. Since the DM500 is off the market since a few years, the wiki isn't updated anymore.

DreamUp works pretty simple.

You connect your PC to the box using the null-model cable. Make sure the box is switched off. Then you start DreamUp. It is now waiting for a connection. Now start the box. DreamUp will tell you it has found the box. Select the image you want to flash (the one you have downloaded and unzipped), and flashing starts. Once finished it tells you do disconnect the cable and restart the box. Job done.

Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: DM 500 Password lost. Any help? #32 wonder4

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Posted 14 March 2013 - 15:28

Hi WaWizard,
thanks for the explanation. i will try to get a cable and try it.
btw, what is the latest box now? how much is that? and how to get a new one?

Re: DM 500 Password lost. Any help? #33 WanWizard

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Posted 14 March 2013 - 17:50

Depends on what your requirements are.

If your looking for a simple single-tuner box, look at a MaxDigital XP-1000, or an Xtrend ET-4000. Or perhaps a VU+Solo, but that's lower on my list due to crap support from the manufacturer.

The XP is the cheapest, for around 150 euro.

Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: DM 500 Password lost. Any help? #34 wonder4

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Posted 15 March 2013 - 14:06

it's cable version or sat version? where to purchase?

Re: DM 500 Password lost. Any help? #35 wonder4

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Posted 15 March 2013 - 14:08

i try to use the cable to do the flash, but it stop at power on the device!, even after power on, it still not move... any reason for that...

Re: DM 500 Password lost. Any help? #36 jeffphil

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Posted 15 March 2013 - 22:55

I guess its a clone dm500 so you will have to experiment with different versions of dreamup
Until The Wheels are off the ground there is still hope


DM500,DM600,DM800HD,VU+ Duo


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