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Zgemma h5.2s Tuner B Si2167 not working


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#1 leon100

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Posted 7 June 2018 - 18:24

Hi I have issue with my 2 boxes zgemma h5.2s , tuner B not working is set to one satellite simple ,when recording cant watch other channel so in settings turn off tuner A and on tuner B  just keep getting info tuning field tuner B is Si2167 is that missing driver ?

Cabling working 100%

Please help 

Thank you 



Re: Zgemma h5.2s Tuner B Si2167 not working #2 WanWizard

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Posted 7 June 2018 - 18:55

Separate cables connected to both tuners? Tuners not configured as looped-through? Are channel names greyed-out when you hve a recording active?


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Re: Zgemma h5.2s Tuner B Si2167 not working #3 leon100

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Posted 7 June 2018 - 20:50

Tuners configured to MODE: simple  single satellite , when I noticed that can't record I disable tuner A  and left  just tuner B configured , check both cables unfortunately no signal.



Re: Zgemma h5.2s Tuner B Si2167 not working #4 Frenske

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Posted 7 June 2018 - 21:11

Looks like tuner B has an issue. Hardwareissue?
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Re: Zgemma h5.2s Tuner B Si2167 not working #5 Pr2

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Posted 7 June 2018 - 21:23

No it is not a driver issue I think that it is a configuration problem.

 

@leon100,

 

Please describe your antenna, LNB and cable that come to your STB. So don't describe what you have setup in your configuration but you have physically installed.

 

How many LNBs do you have on your antenna?

How many exit have you on each LNB?

Do you have a DiseqC?

Do you use a motor?

How many cable are coming from the antenna/LNBs/DiseqC to your Zgemma?

 

Based on this we can help you to properly configure your tuner and explain you the limitation of your setup.

 

Pr2


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Re: Zgemma h5.2s Tuner B Si2167 not working #6 leon100

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Posted 7 June 2018 - 21:47

Hi I have simple installation twin lnb all outputs on end of cables tested (I'm semi professional satellite installer) 



Re: Zgemma h5.2s Tuner B Si2167 not working #7 leon100

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Posted 7 June 2018 - 23:10

Ok i think zgemma H5.2s series with Si2167  B tuner have some issue with scanning working on some frequencies :

Twin LNB , 2 cables connected directly to zgemma cables changed(swapped) during test same symptoms on both: Satellite installation check and confirmed working correctly on 2 different satellite meter (HORIZON, DR 1000)

​1) when scan tuner A box founding 913 channels

2) when scan tuner B box founding only 1983

(scanned sattellite is Hot Bird 13E)

Conclusion:

I have 3x zgemma h5.2s with same symptoms TUNER B Si2167 defective wont work on some frequencies tested on OpenPLi 4

Please if anybody own this box please check this issue 



Re: Zgemma h5.2s Tuner B Si2167 not working #8 leon100

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Posted 7 June 2018 - 23:53

Hi me again

I did few tests Issue exist on newest:

OpenPLi 4 and OpenPLi 6.2

 

Tested on OPEN ATV Tuner working correctly all frequencies working issue not exist

 

So conclusion is there is some bug in OpenPLi image for ZGEMMA H5.2S that cause TUNER B Si2167 working incorrectly.

Please if somebody can check this please and fix if is possible.

Thank you.

Leszek



Re: Zgemma h5.2s Tuner B Si2167 not working #9 Pr2

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Posted 8 June 2018 - 09:02

Thanks for your test and report, so you confirm that the bug is still present in OpenPLi 6.2 (OpenPLi 4 is no longer maintained, so please focus your test and bug report on 6.2).


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Re: Zgemma h5.2s Tuner B Si2167 not working #10 leon100

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Posted 8 June 2018 - 10:00

Hi
Yes I can confirm that unit was tested on OpenPli 4 and OpenPli 6.2 with same results tuner B fail on both versions

Fault confirmed on three boxes.

Sent from my SM-G955F using Tapatalk


Edited by leon100, 8 June 2018 - 10:02.


Re: Zgemma h5.2s Tuner B Si2167 not working #11 leon100

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Posted 8 June 2018 - 22:21

Hi there is a chance to fix this issue in next OpenPLi release ? or there is something that I can change, edit to fix this issue.

Please replay.

Thank you



Re: Zgemma h5.2s Tuner B Si2167 not working #12 leon100

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Posted 11 June 2018 - 19:54

Ok I can see I been ignored, just wondering why ? I fought forum is for asking questions and helping develop team to find the bugs etc. 

Newest release doesn't fix issue with Si2167  B tuner on zgemma H5.2S having no signal on half of transponders (confirmed software issue problem not exist on different images)

 

Thanks



Re: Zgemma h5.2s Tuner B Si2167 not working #13 Pr2

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Posted 11 June 2018 - 20:03

We are all hobbyist here spending time on forum on our free personal (familly) time.

So please learn a bit of patience for a skilled team developper to read this thread and have a look at it.

I will create a ticket for this issue so it is not forgotten.


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Zgemma H5: 1*DVB-S2 + 1*DVB-C

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Re: Zgemma h5.2s Tuner B Si2167 not working #14 Pr2

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Posted 11 June 2018 - 20:10

...

​1) when scan tuner A box founding 913 channels

2) when scan tuner B box founding only 1983

(scanned sattellite is Hot Bird 13E)

Conclusion:

I have 3x zgemma h5.2s with same symptoms TUNER B Si2167 defective wont work on some frequencies tested on OpenPLi 4

Please if anybody own this box please check this issue 

 

Please clarify this point, you complaint about a problem on Tuner B but in your exemple Tuner B founds more channels than Tuner A.

So there is something wrong in your bug report.


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VU+ Solo 4K: 2*DVB-S2 + 2*DVB-C/T/T2 (used in DVB-C)
Zgemma H5: 1*DVB-S2 + 1*DVB-C

Zgemma H7C: 1*DVB-S2 + 2*DVB-C


Re: Zgemma h5.2s Tuner B Si2167 not working #15 leon100

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Posted 11 June 2018 - 20:18

That's  error in my message for some reason can't edit this post, correct version is:

 

​1) when scan tuner A box founding 1983 channels

2) when scan tuner B box founding only 913

 

 

 

 

Thank you


Edited by leon100, 11 June 2018 - 20:18.


Re: Zgemma h5.2s Tuner B Si2167 not working #16 Pr2

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Posted 11 June 2018 - 20:22

Do you know which quadrant(s) is/are missing?

 

Vertical High / Vertical Low / Horizontal High / Horizontal Low

 

Or can you give us a few sample of missing TP (or channels) on Hotbird with the scan on tuner B?

 

If not please provide a lamedb scanned from tuner A (with delete before scan) so with the 1983 channels and also the lamedb scanned from tuner B (with delete before scan)  so with only the 913 channels, so we can check which TPs / Quadrant are missing.

 

Thanks for your help.


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Zgemma H5: 1*DVB-S2 + 1*DVB-C

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Re: Zgemma h5.2s Tuner B Si2167 not working #17 WanWizard

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Posted 11 June 2018 - 20:39

The OE-Alliance images and OpenPLi 6.2-release contain the same drivers for the H5, so that can't be it.


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Re: Zgemma h5.2s Tuner B Si2167 not working #18 Pr2

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Posted 11 June 2018 - 20:40

Indeed I don't think that it is a driver bug, so problem is elsewhere...


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If you think that my answer helps you, you can press the up arrow in bottom right the answer.

 

Octagon SF-4008: Hotbird 13.0E, Astra 19.2E, Eutelsat5A 5.0W (+DVB-C)
VU+ Solo 4K: 2*DVB-S2 + 2*DVB-C/T/T2 (used in DVB-C)
Zgemma H5: 1*DVB-S2 + 1*DVB-C

Zgemma H7C: 1*DVB-S2 + 2*DVB-C


Re: Zgemma h5.2s Tuner B Si2167 not working #19 leon100

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Posted 11 June 2018 - 20:45

Please help me with localising lamedb  file

Thanks

 

Ok I try this

 

When i go to service searching then signal finder:

TUNER A

satellite 13E  

TUNE 


Edited by leon100, 11 June 2018 - 20:48.


Re: Zgemma h5.2s Tuner B Si2167 not working #20 leon100

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Posted 11 June 2018 - 21:21

https://imgur.com/a/KVo8z6a

 
All the transponders set to AUTO (please check photos) have signal anything else (not set to AUTO only 3/4 etc.) have no signal on tuner B  
 
Thank you for all help

Edited by leon100, 11 June 2018 - 21:22.





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