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#1 tomko

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Posted 5 July 2018 - 12:52

Hi, I have a question regarding the image for the gigablue eu4K. I have it from December 2017 , the Image from December 2017 to January 2018 are OK, then also then also the image of OPENPLI cause it, that when I give the channels that are in the HEVC 265, so I can't see anything but only sound. This is reflected also on FTA channels.  only restart the receiver is then OK. What changed is something what this causes? The same problem have also VU, where it is solved in another image. Thank you



Re: black screen #2 betacentauri

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Posted 5 July 2018 - 19:07

I have only a quad4k. QVC 4k, pearl tv 4k and fashion 4k work without problems with latest release image.

 

Did you flash new image or did you only update?


Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: black screen #3 tomko

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Posted 5 July 2018 - 20:25

Do you watching channels with hevc 265? Yes, I update fw everytime

Re: black screen #4 betacentauri

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Posted 5 July 2018 - 22:26

These are 4k channels and so they use h265. The boxes don’t support h264 with 4k resolution.
Please flash new image and don’t update. You can make a full backup before doing it and can flash it back if it doesn’t help.
Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: black screen #5 tomko

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Posted 6 July 2018 - 05:43

Sorry, but 4k channels and channels with hevc are two diferent thinks. Channels with hevc are on eutelsat 16 east (antiksat and flix TV,), 4k channels are ôk.

Re: black screen #6 betacentauri

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Posted 6 July 2018 - 05:58

Again boxes with Broadcom chips (and the Gigablue is one of them) don’t support h264 with 4k resolution. So you will never the able to watch channels using h264 with 4k resolution!
QVC 4k uses HEVC(h265) according to this website
https://www.satindex.de/channel/24872/ (sorry is in German)
And this channel works. Please try to flash latest image.
Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: black screen #7 Erik Slagter

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Posted 6 July 2018 - 08:38

Actually I don't see the TS mentioning either HD or UHD. Also I believe to have understood that it works for a short time and then stops. If that is the case, it's either a driver or a hardware issue. I have a quad4k that I can test with (which is almost 100% identical to the UE), so please give us an example of such a service (FTA) on either: 5W, 1W, 4E, 9E, 13E, 19E, 23E or 28E.


* Wavefrontier T90 with 28E/23E/19E/13E/9E/4.8E/0.8W/5W via SCR switches 2 x 2 x 6 user bands
* Ziggo digital cable TV (FTA)

I don't read PM -> if you have something to ask or to report, do it in the forum so others can benefit. I don't take freelance jobs.

Ik lees geen PM -> als je iets te vragen of te melden hebt, doe het op het forum, zodat anderen er ook wat aan hebben.


Re: black screen #8 tomko

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Posted 6 July 2018 - 09:15

4k chanel is ok, but channels not 4k with hevc265 is not ok, same problem has VU (last update solved fix), octagon 4008



Re: black screen #9 Erik Slagter

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Posted 6 July 2018 - 09:31

Ah, so that was the "SD video" issue fix. Seems like a Broadcom SDK issue then.

 

In that case we'll have to wait until the other manufacturers will adopt the fix as well.


* Wavefrontier T90 with 28E/23E/19E/13E/9E/4.8E/0.8W/5W via SCR switches 2 x 2 x 6 user bands
* Ziggo digital cable TV (FTA)

I don't read PM -> if you have something to ask or to report, do it in the forum so others can benefit. I don't take freelance jobs.

Ik lees geen PM -> als je iets te vragen of te melden hebt, doe het op het forum, zodat anderen er ook wat aan hebben.


Re: black screen #10 tomko

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Posted 6 July 2018 - 09:55

so if I understand it correctly, the manufacturer has to make a correction. And since the repair is already being done on the VU, so in the near future, we can wait for other receivers. Will we be informed about this problem? so I do not have to try a new FW yet? thanx

so if I understand it correctly, the manufacturer has to make a correction. And since the repair is already being done on the VU, so in the near future, we can wait for other receivers. Will we be informed about this problem? so I do not have to try a new FW yet?



Re: black screen #11 Erik Slagter

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Posted 6 July 2018 - 10:03

Just have patience, wait and watch the git log for BSP updates. No need to update every day. Practice learns that it may take months before a manufacturer applies a fix and sometimes the fix won't come at all.


* Wavefrontier T90 with 28E/23E/19E/13E/9E/4.8E/0.8W/5W via SCR switches 2 x 2 x 6 user bands
* Ziggo digital cable TV (FTA)

I don't read PM -> if you have something to ask or to report, do it in the forum so others can benefit. I don't take freelance jobs.

Ik lees geen PM -> als je iets te vragen of te melden hebt, doe het op het forum, zodat anderen er ook wat aan hebben.


Re: black screen #12 betacentauri

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Posted 6 July 2018 - 10:53

With which channel do you test?

I’m still not sure that it’s a problem as I can receive 4k hevc channels without problem (on a full hd tv).
Please test flashing a new image.
Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: black screen #13 Erik Slagter

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Posted 6 July 2018 - 10:55

It looks like TS refers to SD channels in HEVC.


* Wavefrontier T90 with 28E/23E/19E/13E/9E/4.8E/0.8W/5W via SCR switches 2 x 2 x 6 user bands
* Ziggo digital cable TV (FTA)

I don't read PM -> if you have something to ask or to report, do it in the forum so others can benefit. I don't take freelance jobs.

Ik lees geen PM -> als je iets te vragen of te melden hebt, doe het op het forum, zodat anderen er ook wat aan hebben.


Re: black screen #14 betacentauri

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Posted 6 July 2018 - 10:58

Ah, now I understand. Are there any fta hevc sd channels on 19.2 or hot bird?
Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: black screen #15 Erik Slagter

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Posted 6 July 2018 - 11:02

TS please give example on 5W, 1W, 4E, 9E, 13E, 19E, 23E or 28E.


* Wavefrontier T90 with 28E/23E/19E/13E/9E/4.8E/0.8W/5W via SCR switches 2 x 2 x 6 user bands
* Ziggo digital cable TV (FTA)

I don't read PM -> if you have something to ask or to report, do it in the forum so others can benefit. I don't take freelance jobs.

Ik lees geen PM -> als je iets te vragen of te melden hebt, doe het op het forum, zodat anderen er ook wat aan hebben.


Re: black screen #16 tomko

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Posted 6 July 2018 - 14:59

This is an irregular process, and occurs irregularly. Program with Hevc is on 16 east and it is FTA - TA3 10928, H, 300000, dvbs2

Re: black screen #17 tomko

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Posted 6 July 2018 - 15:02

About this problem is on https://www.parabola...-kanalu-na-16e/ its czech language, you may translate it with Google translator

Re: black screen #18 betacentauri

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Posted 6 July 2018 - 15:05

Mhm, I cannot receive it and according to Eriks list he also not. Can you record something from the channel for 2 minutes and upload it somewhere? Does it work when you playback the recording?
We can send the file to the manufacturer so that he can reproduce the issue.
Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: black screen #19 tomko

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Posted 6 July 2018 - 21:14

I Will try it

Re: black screen #20 Erik Slagter

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Posted 7 July 2018 - 08:31

Or try to find a similar service on a different position.


* Wavefrontier T90 with 28E/23E/19E/13E/9E/4.8E/0.8W/5W via SCR switches 2 x 2 x 6 user bands
* Ziggo digital cable TV (FTA)

I don't read PM -> if you have something to ask or to report, do it in the forum so others can benefit. I don't take freelance jobs.

Ik lees geen PM -> als je iets te vragen of te melden hebt, doe het op het forum, zodat anderen er ook wat aan hebben.





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