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Black screen and no sound after 2 days, although EPG import works successfully


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#1 blongso

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Posted 15 October 2020 - 09:37

Every morning at 6.30 a.m., epg import automatically fetches the EPG from a Rytec.xml.
It also works great for 2 days.
Then, when I want to watch TV, I take the receiver out of standby, I have a black screen, regardless of whether it is free or private channels.
If I click OK, I see in the info bar the EPG, the time, the signal and the CAM etc ...

But the picture is black and I have no sound (as if I had no signal).
Either the box starts itself when I go to the menu or I have to restart it myself, it is always different.
But if I go to my webcams favs (youtube, rtmp Streams etc), for example, the box restarts.

I have installed the recent VTI Image and a Vu+Zero4.

 

 

 

Please help me even if I don't have OpenPli ... I don't understand why I have this problem ...

THX in advance,

blongso


Edited by blongso, 15 October 2020 - 09:38.

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Re: Black screen and no sound after 2 days, although EPG import works successfully #2 doglover

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Posted 15 October 2020 - 10:03

It is doubtfull if EPGimport is causing this.  But you never know.

 

However a Vu+Zero4K is considered only a zapper.  And is probably a bit short of memory.

So I wonder how much EPG you import.  I have a ZGemma Star S which is short of memory and if I import more than 4 countries of EPG on it, it reboots spontaneously.

This is caused by a full memory.  EPG is stored in memory (always).

 

Try limiting your EPG to only the countries you need.

 

Another solution might be the installation of a swap file on a USB-stick.  (Search on the forum how to install a swap file).

 

PS:  It is also maybe wise to clear EPG before you import.  In EPGimport there is a setting for it.


Edited by doglover, 15 October 2020 - 10:08.

~~Rytec Team~~
Maxytec Multibox SE OpenPli (used as mediaplayer)
Mutant HD2400 OpenPli
Vu+ Duo OpenPli (backup)

Synology NAS

Sat: 13E, 19.2E, 23.5E and 28.2E
*Pli/Rytec EPG POWERED*


Re: Black screen and no sound after 2 days, although EPG import works successfully #3 blongso

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Posted 15 October 2020 - 10:52

re doglover (I have three dogs  :) and love dogs too  ;) ),

thank you very much for your answer. I find your answer very interesting!

 

I get the EPG from 2 countries. Once Germany and once France.

A screenshot of the memory of my Zero4k:

G7myp.png

 

Do you think the memory is too "small"?

If you continue to recommend that I use swapping, I will try to swap some things on a usb stick ... also epgimport and especially the epg.dat.


Edited by blongso, 15 October 2020 - 10:52.

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Re: Black screen and no sound after 2 days, although EPG import works successfully #4 WanWizard

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Posted 15 October 2020 - 11:03

Memory as in RAM, not as in FLASH (which is filesystem space).


Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: Black screen and no sound after 2 days, although EPG import works successfully #5 blongso

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Posted 15 October 2020 - 11:11

Memory as in RAM, not as in FLASH (which is filesystem space).

re WanWizard,

Yes of course, sorry, I had completely forgotten that! Many Thanks! So I'll prepare and test my stick. Let's see what happens in 2 days

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Re: Black screen and no sound after 2 days, although EPG import works successfully #6 WanWizard

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Posted 15 October 2020 - 11:12

Also, if the box crashes, there is a crash log in /media/hdd. You can post those here as an attachment so we can see the actual error.


Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: Black screen and no sound after 2 days, although EPG import works successfully #7 blongso

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Posted 15 October 2020 - 12:01

re WanWizard,

Ok, I'll definitely get back to you with my experience.
How can I give a reputation here?

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Re: Black screen and no sound after 2 days, although EPG import works successfully #8 WanWizard

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Posted 15 October 2020 - 12:04

There is a green "up-arrow" icon on the right of every post, just above the signature line.

 

But I think you need to be a "Senior Member" to be able to do so (due to the system being abused by fake accounts in the past).


Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: Black screen and no sound after 2 days, although EPG import works successfully #9 blongso

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Posted 15 October 2020 - 12:11

re,

Yes, I actually don't have the right status jam yet, too bad ... because I would have loved to give you and doglover a reputation ;-)

 

Other info:

I might want to add that I have no problem with the same favorites list on my Vu + Solo2 and Vu + Zero. I think it's an important clue 

Edited by blongso, 15 October 2020 - 12:11.

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Re: Black screen and no sound after 2 days, although EPG import works successfully #10 blongso

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Posted 15 October 2020 - 12:23

re,

I chose 32mb. But I don't think the swap is necessary. If I understand correctly, almost 800mb is free?!

xO8pp.png


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Re: Black screen and no sound after 2 days, although EPG import works successfully #11 WanWizard

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Posted 15 October 2020 - 12:30

A Zero 4K in general will have plenty of memory to store EPG.

 

On the epgimport screen, how many entries does it say it has imported? And if you look at /media/hdd/epg.dat (created to backup the EPG when you restart Enigma), how big is it?

 

So you need to check your crash logs, and report to VTI, as we can't fix any bugs in that image.


Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: Black screen and no sound after 2 days, although EPG import works successfully #12 doglover

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Posted 15 October 2020 - 12:40

As you only import 2 countries, the lack of memory would not be a problem.

Other reasons are here the culprit.

 

In addition to the answers to the questions of Wanwizard, I would like to see the EPGimport.log, if you obtain it.  (after a crash or spontaneous reboot teh log is gone)


~~Rytec Team~~
Maxytec Multibox SE OpenPli (used as mediaplayer)
Mutant HD2400 OpenPli
Vu+ Duo OpenPli (backup)

Synology NAS

Sat: 13E, 19.2E, 23.5E and 28.2E
*Pli/Rytec EPG POWERED*


Re: Black screen and no sound after 2 days, although EPG import works successfully #13 blongso

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Posted 15 October 2020 - 12:43

re,

200528 Events in epgimport screen

epg.dat on /media/usb/epgimport/epg.dat= 20054kb


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Re: Black screen and no sound after 2 days, although EPG import works successfully #14 blongso

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Posted 15 October 2020 - 12:46

re doglover,

I will post the log after "it" happens again - maybe we'll know more then


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Re: Black screen and no sound after 2 days, although EPG import works successfully #15 blongso

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Posted 15 October 2020 - 12:51

However, I will post the log when I have the black screen (not when it reboots, that wouldn't do any good) - or can I see what's "working" -Processes that run in the background (something like TOP) somewhere else - that is, where is logged, what the Vu + is doing right now. Oh my god, I’m so hard to explain

 

Sorry for my bad english ....


Edited by blongso, 15 October 2020 - 12:53.

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Re: Black screen and no sound after 2 days, although EPG import works successfully #16 doglover

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Posted 15 October 2020 - 13:19

re,

200528 Events in epgimport screen

epg.dat on /media/usb/epgimport/epg.dat= 20054kb

This ia approx. what I have imported on a much smaller machine.  So that would be OK.

And on my HD2400 the epg.dat file is 31350 kb. 

I think we have to look elsewhere.

 

Are you using Autotimer?

If so have a good look if there are still entries which point to a now not existing service.

Since autotimer is run just after an EPGimport, this could also be the culprit.


~~Rytec Team~~
Maxytec Multibox SE OpenPli (used as mediaplayer)
Mutant HD2400 OpenPli
Vu+ Duo OpenPli (backup)

Synology NAS

Sat: 13E, 19.2E, 23.5E and 28.2E
*Pli/Rytec EPG POWERED*


Re: Black screen and no sound after 2 days, although EPG import works successfully #17 blongso

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Posted 15 October 2020 - 13:51

re doglover,

I did not install the plugin "autotimer" ... 

371pb.png


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Re: Black screen and no sound after 2 days, although EPG import works successfully #18 WanWizard

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Posted 15 October 2020 - 13:51

Either way, there would be a crash log in /media/hdd, looking in those logs would be more informative than speculation.


Currently in use: VU+ Duo 4K (2xFBC S2), VU+ Solo 4K (1xFBC S2), uClan Usytm 4K Ultimate (S2+T2), Octagon SF8008 (S2+T2), Zgemma H9.2H (S2+T2)

Due to my bad health, I will not be very active at times and may be slow to respond. I will not read the forum or PM on a regular basis.

Many answers to your question can be found in our new and improved wiki.


Re: Black screen and no sound after 2 days, although EPG import works successfully #19 blongso

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Posted 15 October 2020 - 19:23

Please .. How can I update epgimport and my rytec source via telnet?

I found a few threads, but I don't understand and I can't do it... :huh:

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Re: Black screen and no sound after 2 days, although EPG import works successfully #20 blongso

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Posted 15 October 2020 - 19:31

I mean putty and not telnet


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