9 replies to this topic

[denbeiren]

First of all, let me say that i know that there is no more support for the older dreambox devices,.. 

 

Nevertheless i ran into an issue and hope someone could help out. 

 

I used to run OpenPLI 4 on my dm800SE devices without issue,.. the version dated from (end) 2018

 

Yesterday i dit a software update, was surprised that there where updates and ran them. (12/2019)

I have nu tuners since. 

 

Any idea on where i could troubleshoot? 

 

 

[denbeiren]

small update,..

 

I verified the bootloader and it's on 84

 

I am having the issue on 2 boxes DM800SE (afraid to update the third, DM7020HD)

[s3n0]

Hi.

 

This sometimes happens to me sometimes, but in the case of OpenATV and not OpenPLi.

 

In one case, then, for me, helped reboot the set-top box. Probably, any changes in the tuner settings (not only updating the tuner system drivers but also connecting a new satellite, activating the secondary tuner, etc.) require a complete restart of the set-top box.

 

In other case of the problem, it helped me to restore the "settings" (list of userbouquet favorite channels, lamedb file, satellites.xml file) using E-Channelizer or DreamboxEdit. Then the tuners reappeared in the configuration menu. In this case, the "lamedb" and "satellites.xml" files may have been a problem.

 

I don't know what could be the cause in your case. But try to describe your problem in more detail - what exactly happened.

 

What does your tuner setup screen look like ? Are there any nonsensical tuners displayed or is there no tuner at all (empty configuration "Screen") ?

 

Did you try resetting to factory settings ? Or full re-flash the image from the internet ? Of course it's a lengthy process . And then you have to restore all your backup plugin configurations in Enigma2 .

Edited by s3n0, 18 January 2022 - 08:56.

[denbeiren]

As i said, i had everything running ok with the pli image 4 dating from end 2018. 

 

I did a softwareupdate (as i have done multiple times before) to the latest version 12/2019.

 

After reboot my tuner didn't have any channels. 

I went in the config and my tuners displayed "idle"

I can't scan any channels because my tuners search for the different sats and come up with nothing.. 

 

I thought i had a dying box, so i tried the same update with the other box i had. same problem

 

I tried factory settings,.. no change,.. tuners stay "idle" and can't identify any sats.. 

 

I have a GSO switch with 2 sats,.. astra 19 and astra 23

The third box works and has channels,.. so dish, lnb and GSO work as would be expected

[Aliraza63]

In my experience it mostly happens with clone box 

[s3n0]

It is difficult to judge what the problem is. It can be anything.

 

But I'll ask again: What does the tuner configuration screen look like ? Can you take a screenshot too ? I don't know what is meant by "idle". What data do you see there ? Is there shown a fake tuner(s) ? Or is the tuner shown there correctly ? I still don't understand.

 

Isn't your DM set-top box a clone ? How did @Aliraza63 write ?

[littlesat]

Or a non genuine openpli….

[mimisiku]

No...A none Genuine DM800se trying tot run Genuine firmware or a genuine DM809se running non- official firmware....

In most cases simply a clone box.... If IT has build-in WiFi we knie enough

[Dimmie]

Please put some pictures of front and bottom (with sticker) of the box. This will probably show if you have a genuine or a clone box.

[mimisiku]

In any case there is not much to update for any DM800se when OpenPli is conserned. OpenPli 4 was the last official version for the DM800se V1. Lack of memory prohibited later versions. Off course there are a lot of homebuild versions around with ‘lean’ versions of OpenPli 6 but no guarantees whatsoever….