Hello.
And it's here again :). Falling sound, for Vu+ devices.
On the one hand, I have to say that in the case of my Zero 4K there is no problem even after the Enigma2 update.
On the other hand, I have to say that in the case of my Vu+ SOLO SE V2, the problem happened again (yesterday). I have already described it here:
1.) set top-box works normally for several hours or days
2.) then there is a situation where the sound is sometimes lost for about 3-5 seconds, but it reappears and continues to work... this repeats about 2x-3x, over a period of about 1 hour
3.) finally the sound stays off permanently (video works fine)
4.) if I try:
4.a) switch Enigma to standby mode and immediately wake it up again...
4.b) disconnect and connect the HDMI cable (on the side of the set top box) while both the set top box and the TV are running
4.c) switch the TV to standby + then wake it up from standby
...so in all these cases the sound works fine again... the sound also turns off after about 3-5 seconds... and then the sound remains off
5. only turning off + turning on the set-top box will help (mains switch on the back panel of the set-top box)
I don't know if the drivers have changed. But something else might have changed in the Enigmas that has compatibility issues with these original Vu+ hardware drivers.
Also...unfortunately...I haven't noticed yet if this problem only affects AC3 or other audio formats as well.
My preliminary guesses are that it could be issues with the HDMI cable or the HDMI interface on the Vu+ device. The video works, but the sound does not. But that's just my dumb guess. It doesn't have to be like that at all.