Jump to content


Photo

Zgemma H7S repeated crashes paralyze the entire home network

H7S Crash Network

  • Please log in to reply
8 replies to this topic

#1 alabama

  • Senior Member
  • 197 posts

0
Neutral

Posted 3 April 2020 - 05:03

Hello,

 

I hope somebody can help me!

As I write in title:

My Zgemma H7S crashes (now ca. 3 times since November) and paralize the complete home-Network included WiFi.

After that I can't connect equipment in my complete network neither by wifi nor by cable.

The box is frozen, I can't use it. When I pull the mains plug and after starting proces of the H7S, in Network is everything o.k.

 

Software is OpenPLi 7.2, box ist 24h/day in standby

Network has static IP.

Router is Fritzbox 7490.

Synology NAS is mounted per NFS (erverything is o.k.)

No crashlog on the usb-stick

Installed Extensions are: autotimer, epgrefresh, epgsearch, backupsuite, serienrecorder, github plugin updater (for serienrecorder) and dreamexplorer.

The hardware has already been replaced once (after the second crash in january)

Time between crashes ~ 6-8 weeks.

 

Do somebody know, what I can do?

Thanks for support :)

 


current active Boxes:

Vusolo2, Zgemma H7S, Vuduo2 & HD2400 @ Astra 19,2° & Hotbird 13°

 


Re: Zgemma H7S repeated crashes paralyze the entire home network #2 betacentauri

  • PLi® Core member
  • 6,434 posts

+282
Excellent

Posted 3 April 2020 - 06:43

What means paralyze the whole network??
The box is in standby the whole time? So you don’t turn it off? If yes, restart the box every 2-3 weeks.
Xtrend ET-9200, ET-8000, ET-10000, OpenPliPC on Ubuntu 12.04

Re: Zgemma H7S repeated crashes paralyze the entire home network #3 littlesat

  • PLi® Core member
  • 52,254 posts

+591
Excellent

Posted 3 April 2020 - 06:45

Maybe fixed IP address in box instead of dns? While in the network another device get the same ip....’badly configured router?

WaveFrontier 28.2E | 23.5E | 19.2E | 16E | 13E | 10/9E | 7E | 5E | 1W | 4/5W | 15W


Re: Zgemma H7S repeated crashes paralyze the entire home network #4 twol

  • Senior Member
  • 369 posts

+9
Neutral

Posted 3 April 2020 - 13:18

Are you perhaps being hacked????


Gigablue Quad 4K & UE 4K
.........FBC Tuners:
------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
.........DVB-S2X into 90cm dish (27.5W)

Octagon sf8008, AX HD61, Edision Osmio 4K+, Zgemma H9Combo using Legacy ports on multiswitches
Zgemma H9twin & Zgemma H9 C/S mode into Giga4K
 


Re: Zgemma H7S repeated crashes paralyze the entire home network #5 alabama

  • Senior Member
  • 197 posts

0
Neutral

Posted 3 April 2020 - 14:46

Paralyze means, that I have (while the box is crashed) no connections between all devices in my home-network.

I can't reach any box (HD2400, vusolo2, vuduo2, DS 218) an I have no connection to internet (from PC).

When I restart the H7S all connections are o.k. and internet access ist o.k. too.

 

@betacentauri

How can I restart the box every 2 weeks automatically?

 

@littlesat

I don't think it is the fix IP.

Since years, I have this IP xxx.xxx.xxx.5 in bedroom.

Three TVs, the Synology NAS and four Enigma boxe have a fix IP (from xxx.xxx.xxx.1 to xxx.xxx.xxx.10) all other devices are in dhcp from xxx.xxx.xxx.50 to xxx.xxx.xxx.150.

 

Thanks for help


current active Boxes:

Vusolo2, Zgemma H7S, Vuduo2 & HD2400 @ Astra 19,2° & Hotbird 13°

 


Re: Zgemma H7S repeated crashes paralyze the entire home network #6 WanWizard

  • Forum Moderator
    PLi® Core member
  • 55,410 posts

+1,126
Excellent

Posted 3 April 2020 - 14:57

Smells like another fritzbox issue...


Currently in use: VU+Duo 4K (2xFBC S2), Amiko Viper T2C (T2+fallback), Octagon SF8008 (S2+T2), Zgemma H9.2H (T2+fallback)

Many answers to your question can be found in our new and improved wiki.

note: I do not provide support via PM !

 


Re: Zgemma H7S repeated crashes paralyze the entire home network #7 alabama

  • Senior Member
  • 197 posts

0
Neutral

Posted 3 April 2020 - 15:21

I think too it's the router, because when it crashes there is no WLAN.

The three other boxer are in deep standby- that is no problem.


current active Boxes:

Vusolo2, Zgemma H7S, Vuduo2 & HD2400 @ Astra 19,2° & Hotbird 13°

 


Re: Zgemma H7S repeated crashes paralyze the entire home network #8 s3n0

  • Senior Member
  • 248 posts

+26
Good

Posted 3 April 2020 - 18:33

This seems to be a router problem. Try updating the firmware in your router, but it probably won't help.

FritzBox are bullshit. Buy high quality branded WIFI Router (for example: TP-Link, Asus, Mikrotik) at around 100-150 EUR and you will have no problem in your home LAN. Of course, some FritzBoxes are difficult to replace if they are designed for a special type of connection. However, if it is a common WiFi router, you can surely replace it with any other (better) one.

Or try swapping or lending another router temporarily from someone - just to test it for 2-3 months for example. If you verify that this is a router error, then buy a better router.


Edited by s3n0, 3 April 2020 - 18:34.


Re: Zgemma H7S repeated crashes paralyze the entire home network #9 alabama

  • Senior Member
  • 197 posts

0
Neutral

Posted 4 April 2020 - 05:20

Thanks you for the many hints :)

I Think. it's a router problem.

Because it is a router from my provider I can't change it simply.

 

I will continue to follow Betacentauri's tip and restart the box regularly.

 

How can I do it the easiest way?


current active Boxes:

Vusolo2, Zgemma H7S, Vuduo2 & HD2400 @ Astra 19,2° & Hotbird 13°

 






Also tagged with one or more of these keywords: H7S, Crash, Network

3 user(s) are reading this topic

0 members, 3 guests, 0 anonymous users