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Help request to determine if tuner hardware is faulty Zgemma H7.S

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#1 tko1

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Posted 13 January 2024 - 22:26

I have had a zgemma h7.s for many years and have tried a few different builds.  Not problems up to today.  Tuners A and B receiving satellite feeds (astra) and Tuner C using T2 terrestrial feed from a saorview ariel.

 

Today, I was moving the box around, thought better of it and powered down the box while I was moving things.  When I switched it back on, it was stuck on 49%. I removed the HDD and rebooted again and it powered up, but no channels were working, appearing greyed out in the channel list.

 

I thought best to scan, but was only seeing Tuner A there. I went into the menu System, Tuners and Scanning, Tuner Configuration and I only see one there - Tuner A;Si2168 (combined DVB-T2). I am sure this was previously addressed as Tuner C

 

I had been using an OpenVix image, but flashed open PLI this evening, and see exactly the same.

 

Even if a cable had become loose, faulty, and nothing appeared in scan, I can't see how the tuner doesn't even appear in the configuration menu, and so I am assuming there is a hardware fault I need a new box...

 

Was looking for some confirmation that is the case, of if I am overlooking a setting that could lead to this, please tell me so avoid wasting E120.

 

thanks in advance





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