If your dish has three LNB’s then you should choose mode is DISEqC ABCD instead of just one (Hotbird) and then push the yellow button for auto DISEqC which actually sets up your DISEqC configuration corresponding your dish. So the receiver is aware what satellites you can receive.
Then push again menu, go to plugins, push green button and download settings corresponding the setup of your dish. So if you might have a setup like Hotbird - Astra 19.2 - Astra 23.5 then you look for the corresponding settings. Hans has no settings like this but Morph has. If you only look FTA channels you don’t need to download a softcam, otherwise you also have to download the right one which I can’t advice you which one is the right one.
Regarding your kid playing Fortnite you are the one to control him.
Thanks buddy
I know I wont be able to fix anything here,
I tried to watch any tutorial video but in vain
Regarding child, he used to watch cartoons a lot and its left fortnite