Wiggy

Hi,

 

It seems that this problem is well-known in Germany and that a capacitor needs to be removed from the tuner placed in slot-3 in order to fix it.

You should search on german speaking board for the solution.

 

Pr2

Would any German speaker reading this be so kind as to find me a link to the solution of removing the capacitor?

I'm afraid my German is not up to this....

Danke!

I decided to try a dual tuner in the Ultimo, hoping that I could perhaps avoid using slot C.

I put the DVB-T in slot A and the borrowed dual S2 in slot B. I left slot C empty.

The machine booted, but only detected the DVB-T in slot A.

I swapped the dual into A and put the DVB-T in B.
The image would not boot, it stayed stuck on the Starting GUI screen (BH 2.0.5).
Anyone else have grief with a dual tuner in an Ultimo?

Is there any way you can help me to get in contact with them?

Done (although I'm not sure they will be impressed by me ).

Thanks so much!

I really appreciate your help.

I am less than impressed by them :-) 

A possible issue is that the signal is too strong and saturates the tuner so we should try with an attenuator on the line, but since I don't have such attenuator I could not test it.

 

Pr2

When I had the DVB-T\C tuner in slot 3, I put an attenuator on but it did not fix the problem.

And the problem is not confined to DVB-T\C.

I swapped in a perfectly good DVB-S2 from Slot 1 and it displays the same problem.

And the DVB-T\C is now working perfectly in Slot 1.

I am very disappointed with the total lack of response from VU regarding this.

The contact information is on their website (see http://www2.vuplus.c...lus-articles/68 ).

I have been trying to contact VU+ for over a year due to a similar problem with slot 3 on my Ultimo.

The issue first arose after the FPGA update.

I originally had a DVB-T\C tuner in slot 3, but following the update the pixellation problem started occurring.

I swapped around the tuners in Slot 1 (DVB-S2) and Slot 3, but the problem remains with Slot 3.

I have emailed VU+ support on 3 occasions and used the problem submission form on their website, but they have never once acknowledged any communication from me.

I have 3 VU+ Duos and one VU+ Ultimo in my home.

Is there any way you can help me to get in contact with them?